SAM Group was created in 1998 by a team of Point of Sale industry veterans with extensive knowledge of IBM’s 4690 Operating System. Today we are a turnkey Point-of-Sale solution provider, an accomplished Toshiba Diamond Partner and employ some of the best developers in the U.S. Our track record shows we can effectively handle large retailers’ needs while still paying attention to details and providing great customer service.
Our customers, which include The Fresh Market, Harris Teeter, Whole Foods, At Home, Southeastern Grocers and Giant Eagle, choose us because we provide real solutions and unmatched service at a reasonable price. We do our best work after the sale is made, which is why our customers partner with us long-term.
SAM Group adheres to a customer first policy going the extra mile to resolve opportunities quickly; they truly provide superior customer service!
– Dawn Pickett, VP of IS, Harris Teeter
SAM Group is a true value-added solution provider. They take customer service and loyalty to the next level. I love working with the SAM team because I know taking care of the customer will always be their top priority.
– Amy Jones, Datalogic, Amy Jones
SAM Group has been an asset to Giant Eagle by providing years of flawless overall service for our point of sale equipment. The entire team at SAM Group treats us like family, not a customer and has the best customer service of any vendor we’ve ever used. We’ve had a number of extremely tight deadlines with very little notice, and SAM Group always delivers! The sales team is more of an advisory team who cares more about what our needs are, not their personal gain such as options we really don’t need. SAM Group knows what we want and need based on their attention to detail and personalized service that you honestly cannot find anywhere else.
– Frank Bjalobok, Technology Inventory Manager, Giant Eagle
SAM Group is a highly valued strategic POS partner. They have the capacity to handle all sorts of projects. Their level of detail and customer service sets them apart from the others. I know that they will always put our business needs first and do whatever it takes to get the job done, even if that is the harder solution.
– Brent Stanley, Global Point of Sale – Retail Infrastructure & Engineering Team, Whole Foods