11 Smith Hines Road
Greenville, SC 29607
Sam Kelly, President
Greg Moody, Vice President
Angie Kelly, Vice President of Administration
Matt Watson, Vice President of Operations
Marc Lynn, Vice President of Sales/Marketing
Gary Griffin, Vice President of Customer Relations
Greg Benton, Director of Software Development
John Poore, Director of Store Portal Development
Jason Thomason, Director of Systems Engineering
Lelia Krueger, Customer Service Manager
The people of SAM Group, Inc. are a team of Store Automation Professionals with extensive and comprehensive knowledge of the Retail POS environment, centering mainly on, yet not exclusively on the Supermarkets. Team members are technology professionals that have worked as value-added resellers, and as staff members at tier-one supermarket chains. This combination provides a unique perspective, and a “big picture” approach to customer’s needs.
But we don’t expect you just to take our word for it. Instead, take it from our customers. According to an IBM Customer Satisfaction Survey, our average Customer Satisfaction Rating is an unparalleled 97%, compared to the industry standard of 82%.
We sell IBM POS Hardware and Software complemented by the right peripheral hardware to meet our customer’s requirements. SAM Group developers have written user exits and other applications that surround the POS with added capabilities that have been driven by customer requirements. We build what our customers tell us they need and don’t waste resource on speculative R&D. Our services include: System Integration, Software Development, Staging, Installation, and Training.
Arrow Year-Over-Year Revenue Growth Award: 2010
IBM Premier Business Partner: 2000-2010
IBM Sales Leadership Achievement Award: 1999, 2000, 2004, 2008, 2009, 2010
IBM Solution Provider Excellence Award: 2002
IBM Customer Satisfaction Award: 1998